Borrower Success Team – Welcome!
Purchasing a home is a rewarding accomplishment and the start of a great journey. Congratulations on checking off such an exciting milestone and becoming a homeowner!
As a federally chartered, public purpose, government agency, we work to increase affordable and sustainable homeownership opportunities for creditworthy individuals who lack down payment funds. It’s our core belief that everyone in America deserves access to affordable housing, and it’s our mission to help make that happen. Customer satisfaction is meaningless without customer loyalty. Our customer loyalty matters to us, and that is why we strive for excellence. Each of our employees and partners are dedicated to serving you in the most efficient and accurate manner possible.
We have partnered with Money Management International (MMI), a non-profit Consumer Credit Counseling Agency, who shares our values, mission and commitment for service excellence. To find out more about MMI, please visit https://www.moneymanagement.org
For the next 18 months, The Borrower Success Team at MMI will provide you with monthly support, education material and tools that are focused on being a successful homeowner.
The Borrower Success Team’s hours of operation are 7 am to 8pm CST, Monday – Friday. Save us in your phone, our phone number is 866.550.8099.